Executive Manager - Services

About us

TeamHEALTH is a non-faith based specialist organisation who have been operating in the Northern Territory for over 37 years. As one of the largest providers of community support in the Northern Territory, TeamHEALTH offers a wide range of services to individuals living with mental illness, as well as those who are vulnerable or disadvantaged. TeamHEALTH is the only non-faith based, grass roots mental health organisation in the NT and seeks to create community capacity for good mental health so that all people may lead a full and valued life.

Reporting to the Chief Executive Officer, the Executive Manager - Services provides strategic and operational leadership and management to ensure that the services that they are responsible for are managed efficiently and effectively. The Executive Manager - Services will provide tactical advice to the Chief Executive Officer as required. The Executive Manager - Services is responsible supporting their teams, ensuring program sustainability and viability, and that they adhere to their corresponding legislative requirements and accreditation standards.

The Executive Manager - Services will provide leadership to large and varied teams to ensure that TeamHEALTH is an employer of choice for staff and a sustainable organisation. TeamHEALTH is offering well above award conditions for this position in our senior leadership team, including an attractive salary package, flexible working arrangements, generous annual leave and relocation assistance, as identified in further detail below.

Required Qualifications & Experience:

• minimum of a Diploma qualification in health, community services, mental health or a relevant discipline plus five (5) years senior management experience
• demonstrated capability to operate and think strategically displaying strong business acumen and a high level of initiative
• proven senior leadership skills and experience with the capacity to manage, support and supervise a team of staff to achieved required organisational outcomes, and the ability to coach and develop staff to reach their full potential
  
• demonstrated high level of communication skills (written and verbal), with the ability to interact and engage with a diverse range of people and build professional relationships that add value to TeamHEALTH’s purpose
• action orientated, flexible and innovative with the proven ability to work under limited direction and collaboratively as part of a wider team
• demonstrated ability to work with multiple high level accountabilities and a record of successfully managing competing priorities under pressure and within tight timeframes
• Working knowledge of the National Mental Health Standards, NDIS Practice Standards, Aged Care Quality Standards and National Regulatory System for Community Housing (NRSCH) and demonstrated understanding of early intervention approaches, psychosocial rehabilitation and the recovery model in the mental health and community services fields.

Tasks & responsibilities

• identify and contribute to assessment of strategic opportunities to enhance and/or extend current NDIS, Home Care Packages and mental health supports as deemed appropriate
• conduct relevant research, formulate submissions and tender responses in support of identified strategic directions
• provide effective and inspiring leadership across teams, developing a broad and deep knowledge of supports provided
• in conjunction with the Leadership Group, lead TeamHEALTH through the process of maintaining accreditation, by ensuring a continuous improvement culture is embedded within the organisation and supported by all staff
• provide leadership in developing, delivering and evaluating a viable, person-centred, strengths-based approach which is reflective of relevant national standards including Aged Care Quality Standards, NDIS Practice Standards, National Mental Health Standards for NGO’s and National Regulatory System for Community Housing (NRSCH)
• manage operational risks, escalating significant program or service issues to the Chief Executive Officer
• ensure programs and supports are implemented and managed consistently and ethically in accordance with strategic and operational plans, annual budget, reporting requirements and funding agreements
• work with Executive Management team in the development of the annual operational budget
• be responsible for financial outcomes according to the agreed budget of each delegated program
• create and maintain a high performing team by providing strong leadership on learning and development, opportunities for cross program skill development, succession planning and mentoring

Benefits

• Well above award level salary to be negotiated with the successful applicant
  
• Six (6) weeks' annual leave with leave loading
• Flexible working arrangements including the opportunity for a 9 day fortnight
• Salary packaging benefits of up to $15 900 per annum to increase your take home pay
• Relocation assistance, if relocating from outside of Darwin
• Applicants will be assessed progressively, so speed of application is key!

TeamHEALTH prides itself on being an employer of choice and recognises the value of experience in all facets of life and work. We encourage individuals with a lived experience of mental illness and those who identify as First Nations to apply.

It is a TeamHEALTH requirement that candidates have or are willing to obtain National Police Certificate that was issued less than two years ago, a current Driver’s Licence, an NDIS Worker Screening and Orientation Module Certificate.

Please note applications must include a resume and cover letter addressing the key selection criteria. Applications not containing a cover letter addressing the key selection criteria will not be considered.

For further information, please contact hr@teamhealth.asn.au.

Applications close 24 February 2024.